Policies

Returns, Exchanges & Refunds

Thanks for shopping at BlissfullyMindful.Life. If you are not entirely satisfied with your purchase, we're here to help.

 

Merchandise

For returns, we require a receipt or proof of purchase.  All merchandise must be unwashed, unworn or unused and all hangtags must be attached to the product.  Your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Send us an email to ethericrealmsinv@gmail.com with the original order number.  We will reply back with an Return Authorization Number for tracking purposes. Once we receive the item we will refund your original order less shipping costs of the original order.  

Additional non-returnable items:
Gift cards
Downloadable software products

For exchanges, please purchase your new item on our website, and we will refund the cost of your original item once we've received it.

If you were sent the wrong item, we will cover the cost of shipping to have it sent back to us. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at ethericrealmsinv@gmail.com.

Note:  Please do not send your purchase back to the manufacturer.

You can send returns and exchanges to:
Etheric Realms Inv., LLC dba Blissfully Mindful
PO Box 12263
Silver Spring, MD  20908
USA

Classes & Camps

Cancellations made 30 calendar days prior to the start date of a class or camp will be fully refunded.  Cancellations made 15 calendar days prior to the start date of a class or camp will be 50% refunded.  Cancellations made 10 calendar days prior to the start date of a class or camp will be 25% refunded.  We cannot refund any tuition 7 days prior to the camp or class or after the class or camp has begun.  If a medical emergency occurs during a camp that prevents the student from continuing, we ask for a physician’s note and can refund the remainder of the tuition for the remaining classes.

All classes are subject to minimum and maximum enrollment. Any registrations received after maximum enrollment has been reached will be refunded; if a class is canceled for insufficient enrollment, any registrations for it will be refunded.  No refunds are available for missed sessions.

In circumstances where a payment is returned:
Refunds are issued in the form in which the original payment was made with the exception of cash which will be refunded in cheque form.  We will process any refund within 28 days of notifying you that we are issuing you the refund.

CANCELLATIONS & VENUE CHANGES

We reserve the right to cancel any service at any time up to and including the date the activity starts. Should this occur we will endeavor to give you at least seven day's notice and will attempt to offer you a viable alternative or will offer you a refund of any fee paid.

Occasionally it is necessary to temporarily change the venue of our activities. Where this occurs we will endeavor to ensure that the alternative venue is no more than five miles from the usual location. If the distance is greater than five miles and, as a result, your child is unable to attend, subject to application in writing by you, we will credit Your Account with the amount you paid for the Missed Session.

If a class or camp is postponed  for example due to snow instructor sickness  BlissfullyMindful.Life will work with the school to arrange an alternative date normally the missed session will be added at the end. We do not offer refunds, but we will always offer alternative dates to the school.

PERSONAL PROPERTY

We do not accept responsibility for any loss of, or damage to, personal property belonging to you or your child irrespective of whether such possessions might be used by you or the child for the purposes of any BlissfullyMindful.Life activity save to the extent that such loss or damage shall be caused by the negligence or default of any member of our staff or any other default on our part.

EXCLUSIONS

In the event that we consider:

a) you are in breach of any of these Terms and Conditions or any regulations issued from time to time by us;

b) the behavior of your child is disruptive or likely to put other children or BlissfullyMindful.Life staff in danger; or

c) your behavior towards us, other customers, children in their care or our suppliers, agents, managers, subcontractors or employees is disruptive, inappropriate, consistently negligent (including late collection of your child) or likely to bring us or any of our products or services into disrepute, we reserve the right to exclude your child from any BlissfullyMindful.Life activity or part thereof.


In the event that your child is excluded, no fees or deposits will be repaid to you and we reserve the right to seek payment of the balance of any fees due to us.

Shipping

Please allow between 14-35 days for your order to arrive. If more than 35 days have passed please email us at ethericrealmsinv@gmail.com to review the status of your order. Refunds will be handled through email if necessary.

Purchases made after 2 p.m. will be processed on the next business day.

Please note you are responsible for paying any shipping or postal fees you incur when shipping returns and exchanges back to us. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item
Customer may return the package to the designated shipping address, and cover the shipping fee for returning the package only if the customer service staff have authorized the return. You can contact us if you have any questions at ethericrealmsinv@gmail.com in regards to returning an item.  Please return your items to us through a postal service. Choose a prepaid, insured, traceable delivery service and mail your package to our below address. For ex. USPS. and Canada Post. We do not accept courier packages or packages sent with COD charges.

Contact Us
If you have any questions regarding our Return Policy, practices, or your use of our sites or applications, please contact us at ethericrealmsinv@gmail.com or (240) 288-9600

 

Privacy Policy | BlissfullyMindful.Life

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include BlissfullyMindful.Life. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy
If we decide to change our privacy policy, we will post those changes on our website. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 12, 2016.

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also see our Terms and Conditions establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent
By using our site, you consent to our privacy policy.